EASYREACH.NG DELIVERY POLICY
Last Updated: June 2026
At EasyReach.ng, we are committed to delivering your orders safely, accurately, and on time. This Delivery Policy outlines how we process, ship, and deliver products purchased through our platform.
All orders are processed after successful payment confirmation.
Orders are typically processed within 24–72 business hours.
Orders placed on weekends or public holidays will be processed on the next business day.
In certain situations, additional verification may be required before an order is approved and shipped.
EasyReach.ng delivers to customers across Nigeria.
Delivery availability may vary depending on the customer's location and accessibility.
Some remote or hard-to-reach locations may require additional delivery time.
Lagos: 1–3 Business Days
Major Cities (Abuja, Port Harcourt, Ibadan, Benin, Enugu, Kano, etc.): 2–5 Business Days
Other Locations Nationwide: 3–10 Business Days
Please note that these timelines are estimates and may be affected by factors beyond our control, including weather conditions, public holidays, security issues, transportation disruptions, or courier delays.
Delivery fees are calculated based on:
Customer location
Package size and weight
Selected delivery method
Applicable delivery charges will be displayed during checkout before payment is completed.
Customers may receive order updates through email, SMS, phone call, WhatsApp, or their EasyReach.ng account dashboard where available.
Tracking information will be provided when available through our logistics partners.
Our delivery partners may attempt delivery more than once.
If a customer is unavailable during delivery attempts, additional delivery charges may apply for re-delivery.
Failure to receive an order after multiple delivery attempts may result in order cancellation.
Customers are encouraged to inspect packages upon delivery.
If a package appears damaged, tampered with, or incomplete, the customer should report the issue immediately and, where possible, refuse acceptance of the package.
While we strive to meet estimated delivery times, EasyReach.ng does not guarantee delivery dates.
We shall not be liable for delays caused by:
Natural disasters
Government actions
Strikes
Security concerns
Transportation disruptions
Courier-related issues
Any event beyond our reasonable control
Customers are responsible for providing accurate delivery information.
EasyReach.ng shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect addresses, incorrect phone numbers, or incomplete delivery details.
Orders containing multiple products may be delivered separately depending on product availability, supplier location, or logistics arrangements.
Customers will be notified where applicable.
Ownership and risk of products transfer to the customer upon successful delivery and acceptance of the order.
For delivery-related inquiries, customers may contact:
Email: easyreachisltd@gmail.com
Website: easyreach.ng